Return Policy

This Return Policy applies to digital products purchased from Floracleansing through floracleansing.world.

Digital Products

All products sold on this website are digital files delivered via email. No physical items are shipped.

Right of Withdrawal

Under European consumer law, you have the right to withdraw from a purchase within fourteen days without giving a reason. However, by requesting immediate delivery of digital content, you acknowledge that your right of withdrawal may be lost once the digital file has been delivered and you have confirmed that delivery has begun.

Refund Eligibility

We may offer a refund under the following conditions:

• The digital product was not delivered within the stated timeframe
• The file is corrupted or cannot be opened due to a technical issue on our end
• You request a refund within fourteen days and have not downloaded or accessed the digital content

Non-Refundable Situations

Refunds are generally not available when:

• The digital product has been successfully delivered and downloaded
• The product matches its description on the products page
• More than fourteen days have passed since purchase

How to Request a Refund

Contact us at contactus@floracleansing.world with your order details, purchase date, and reason for the request. We will review your request and respond within five business days.

Refund Processing

Approved refunds are processed to the original payment method within fourteen business days. Processing times may vary depending on your payment provider.

Free On-Site Resources

Free tools available on our website, including the Off-Ramp routine, Sensory Menu, and Journal Vault, are not subject to this Return Policy as no purchase is involved.

Contact

Floracleansing, Groeneweg 46, 3531 VG Utrecht, Netherlands. Phone: +31 30 878 5325. Email: contactus@floracleansing.world.